Skip to main content

Sub-Zero 511, 550, 611, and 650 Freezer Basket and Drawer Removal

Topics:

  • How to remove or install a freezer basket, drawer in model 511, 550, 611, or 650
  • Remove or insert freezer drawer in 500 Series or 600 Series model
  • How to take out or put the freezer drawer back in

Answer:

For freezer drawer removal or installation on Sub-Zero 511, 550, 611, and 650, refer to the steps below. For information about other models, refer to:

Models 611, 611G, 650, 650G, prior to serial (PTS) #1810000:

The entire freezer drawer must be removed in order to remove the freezer baskets:

  1. Remove the freezer drawer by opening the drawer fully.
  2. Pull upper basket to front of drawer.
  3. While holding upper basket in place, hold drawer handle and lift up while pulling forward.
  4. Pull the baskets out and up to remove from the freezer.
  5. Reverse the previous steps to install.

It is possible to remove the upper freezer basket only by removing the retainers holding the basket in place.

Models 511, 550, 611, 611G, 650, 650G-2 PTS #2354455:

The entire freezer drawer must be removed in order to remove the freezer baskets:

  1. Remove the freezer drawer by opening the drawer fully.
  2. Pull upper basket to front of drawer.
  3. While holding upper basket in place, hold drawer handle and lift up while pulling forward.
  4. Pull the baskets out and up to remove from the freezer.
  5. Reverse the previous steps to install.

To remove the entire freezer drawer:

  1. Open drawer fully.
  2. Pull upper basket to front of drawer.
  3. While holding upper basket in place, hold drawer handle and lift up while pulling forward.
  4. Reverse the previous steps to install.

For models 611, 611G, 650, 650G starting with serial (SWS) #2354455:

To remove the freezer baskets:

  1. Remove the upper basket assembly by pulling the upper basket fully forward.
  2. Lift front of basket up slightly, then push upper basket slides back to disengage slide hooks from the slots at rear of basket assembly.
  3. Continue pulling basket forward while lifting it up off of the slides.
  4. To remove a lower basket assembly, start with the freezer drawer fully open, and upper basket fully in or removed. Then, lift the lower freezer basket up, off of the basket retainers and out of the freezer compartment.
  5. Reverse the previous steps to install.

To remove the entire freezer drawer:

  1. Open freezer drawer fully.
  2. Remove the Allen-head screws that pass through the drawer slide rail assemblies into the rear of the drawer front assembly.
  3. Pull drawer front assembly from drawer slide rails.
  4. Reverse the previous steps to install.

Refer to the product Use and Care Guide for further information.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

Genuine parts for Sub-Zero, Wolf, and Cove products are available by calling the Factory Certified Parts Distributor in your area. Only filters and cleaners are available for online purchase in the Sub-Zero, Wolf, and Cove Store. Other parts are not available for purchase online. Use locator to find the Parts Distributor for your area.

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820