648PRO Lights Stay On when Doors are Closed

Cause:

  • Food product obstructing door from closing fully
  • Switch actuator pin missing from top door hinge assembly prior to serial # 2413524
  • Switch actuator set-screw missing from top door hinge assembly starting with serial # 2413524
  • Set-screw needs adjusting after door adjustment or replacement
  • Door switch or door switch wiring problem in top cabinet hinge assembly

Core Issue:

  • 648PRO or PRO48 lights stay on when doors are closed
  • Display lights flicker when the door is closed
  • 648PROG interior light turns on by itself
  • Clicking and lights turning on and off

Steps to Verify Issue:

  1. Verify that the accent lights are not the issue
  2. Verify no food product is obstructing door from closing fully
  3. Verify door switch in top cabinet hinge assembly is operating properly by pressing it in
  4. See 648Pro Lights Flicker Randomly

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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