CE Electric Cooktop Unresponsive in Sabbath Mode

Core Issue:

  • CE Electric Cooktop will not exit Sabbath mode
  • Cooktop is unresponsive when put in Sabbath mode
  • Controls do not work after entering Sabbath mode

Steps to Verify Issue:

It is possible to lock or unlock the control panel lock while Sabbath mode is turned on.

  1. Verify the unit is not in Lock mode.
    • If the cooktop is in Sabbath mode, the padlock indicator does not illuminate if the control panel is locked.
    • The lock feature disables all keypads except for the LOCK pad.
    • Touch and hold LOCK for 3 seconds to unlock.
    • Test unit operation to verify unit is unlocked.
  2. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  3. Retest the unit operation.

Answer:

The CE Electric Cooktop becomes unresponsive if the control panel lock is activated while the unit is in Sabbath mode.

  • Sabbath mode disables all indicator lights and sounds.
  • The unit does not beep or give any indication that the control panel lock has been activated.
  • This can make the cooktop appear to be frozen and unresponsive.

If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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