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Convection Steam Oven Control Display Blank or Dim and Unit Works

Topics:

  • Convection Steam Oven (CSO) control panel blank or dim but unit still works
  • Pressing buttons on CSO control panel work, but nothing is shown
  • CSO can be turned on, but temperature, mode, or time does not appear on panel
  • Display is hard to read, blinking, dim, faded, or appears different than normal
  • Words or numbers on display are not fully illuminated, or partial words and numbers appear

Troubleshooting:

If the control panel is blank, or hard to read (dim), but the unit is working properly:

  1. Verify the unit is not in Sabbath mode; refer to the product Use and Care Guide for further information.
  2. Turn off the unit power at the electrical supply source and wait 30 seconds.
  3. Turn on the unit power and check the display again.
  4. Make sure that there are no brownouts or power outages in the area. If so, wait until full power is restored and try the oven again.
  5. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

The control panel does not have individual light bulbs that can be changed. If the display is not working or partially working after following the steps above, service is needed.

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Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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