Countertop Above Undercounter Unit is Hot

Core Issue:

  • Countertop above an undercounter unit is hot.
  • Is it normal for the countertop above a unit to be warm or hot to the touch?

Steps to Verify Issue:

  1. Ensure unit's condenser is cleaned; for additional information, refer to:
  2. Ensure no obstruction is preventing proper airflow to the condenser/kickplate area.

Answer:

The countertop above an undercounter unit could potentially be warm but should not be hot to the touch. Factors such as the countertop thickness, countertop material and other environmental considerations could contribute to the warmth being felt.

If countertop temperature seems excessive, unit's performance is affected or if the unit's door handle is hot; contact Factory Certified Service to schedule an appointment for repair.

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