Countertop Oven Poor Cooking Performance

Core Issue:

  • Why is my countertop oven not cooking like it should?
  • Why isn't my countertop oven heating like it should?
  • Why does my counter top oven take longer than it should to cook?
  • Poor results when cooking with the countertop oven

Steps to Verify Issue:

  1. Verify correct cooking mode is selected.
  2. Ensure door is not opened during use.
    • Opening the door for approximately ten seconds will cause the temperature to drop approximately 25 degrees Fahrenheit (14 degrees Celsius).
  3. Verify the door was not left ajar during use.
    • The door has a feature that allows it to be left partially open, primarily for use in the Broil mode.
  4. Verify food is fully thawed before placing in oven.
  5. Do not wrap food in aluminum foil.
    • Foil can insulate foods and slow down heating.
  6. Verify the rack is in the best position to center the food in the oven.
  7. A countertop oven will cook more efficiently than a full-size oven.
    • The actual temperature in the oven may be lower than the temperature setting, but will cook the same as a full-size oven set to that temperature setting.
  8. Under most settings, the highest temperature that can be selected is 450°F.
    • In Broil mode, the HI setting is 550°F/288°C and the LO setting is 450°F/232°C.

Answer:

Refer to Countertop Oven Cooking Recommendations for more cooking tips.

For further assistance, please contact the Wolf Gourmet Customer Care Team at Customer.Service@Subzero.com or call (800) 222-7820.

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