GR Series Gas Range Surface Burners Click or Do Not Ignite During Oven Use

Core Issue:

  • Surface burners do not ignite while oven in use, light when oven is not in use
  • Why do surface burners click only when the oven is turned on?
  • Why is a riser recommended to resolve burner clicking?
  • What does a riser have to do with burner performance?
  • The surface burners on an GR Series Gas Range constantly click while in the oven is in use

Steps to Verify Issue:

If the surface burner of an GR Series Gas Range is clicking regardless of oven operation, then the clicking could be caused by cleaning, oversized pots/pans, part failure or other issues.

Answer:

If the burner is clicking consistently while the oven is on; no troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
  • If the technician has confirmed that there are no other performance issues, a riser may resolve the issue.
Contact the Sub-Zero Wolf Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.

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