GR Series Gas Range Surface Burners Click or Do Not Ignite During Oven Use

Core Issue:

  • Surface burners do not ignite while oven in use, light when oven is not in use
  • Why do surface burners click only when the oven is turned on?
  • Why is a riser recommended to resolve burner clicking?
  • What does a riser have to do with burner performance?
  • The surface burners on an GR Series Gas Range constantly click while in the oven is in use

Steps to Verify Issue:

If the surface burner of an GR Series Gas Range is clicking regardless of oven operation, the clicking could be caused by cleaning, oversized pots/pans, part failure, or other issues.


If the burner is clicking consistently while the oven is on, no troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

  • If the technician has confirmed that there are no other performance issues, a riser may resolve the issue.

Contact the Sub-Zero Wolf Customer Care Team at, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.

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