- How to order product parts
- How can a customer order parts?
- Why does a local or online parts company say parts are no longer available?
- A local or on-line parts company cannot get or sell parts
- Purchase, buy parts locally
- How to get parts locally
- Buy water and air filters
Authentic service parts for Sub-Zero, Wolf, Cove, and ASKO parts can be purchased only from a Factory Certified Parts Distributor.
- Customers and service companies may contact a Factory Certified Parts Distributor to order parts.
- Verify the correct zip code is entered at the top of the locator page. Zip code field may auto populate with an incorrect zip.
- Parts purchased through a Factory Certified Parts Distributor have a 1-year part warranty for any issues with part reliability.
- Parts Distributors have access to look up part numbers to ensure the correct parts are sent.
- Filters and other accessories may also be available through the online accessories store.
The best way to ensure part availability, reliability, and pricing is for Sub-Zero, Wolf, Cove, and ASKO to sell parts through a select number of Factory Certified Parts Distributors.
- Sub-Zero Group, Inc., ASKO North America, LLC, and our affiliated Factory Certified Parts Distributors do not sell parts to them for resale.
- Issues regarding part number accuracy, pricing, quality, or shipping using an unauthorized parts provider are not supported by Sub-Zero Group, Inc., or ASKO North America, LLC.
- Parts are not available through local retailers, wholesalers, or unauthorized resellers.
For concerns about part number accuracy, pricing, quality, shipping, or availability after speaking with the Parts Distributor, contact Sub-Zero, Wolf, and Cove Customer Care at CustomerService@Subzero.com, or call 800.222.7820, or ASKO Customer Care at 800.898.1879 Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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