Ice Maker Control Arm Falls Off

Core Issue:

  • The ice maker control arm will not go back on.
  • Why does the plastic rudder on the ice maker wire arm keep falling, popping or breaking off?
  • How to secure the ice maker sensing or level arm

Steps to Verify Issue:

Sub-Zero ice makers are of two different designs. The most noticable difference is the ice maker rudder or control arm.

500 Series, 600 Series & Built-In Series

  • Plastic ice maker control arm attaches directly to the metal shut-off arm.
  • If the white plastic control arm continuously falls off, verify the arm is securely attached to the wire shut-off arm on the ice maker and is not broken.
  • The shut-off arm will attach to the ice maker in two locations - into the gear motor housing towards the left of the ice maker and into a hole near the water inlet funnel towards the right of the ice maker.
  • The shut off arm goes through a hole in the front and back of the icemaker which hold the wire in place.

648PRO & 700 Series

  • Plastic ice maker control arm connects to a plastic connecting rod on the left side, which connects directly to the metal shut-off arm.
  • If the plastic control arm continuously falls off, verify that the left "ski" of the arm is securely inserted into the connecting rod and that the connecting rod is securely inserted over the wire shut-off arm.
  • The shut-off arm will attach to the ice maker in one location - into the gear motor housing towards the left of the ice maker.

Refer to the product use and care guide for further information. Contact a Factory Certified Parts Distributor to order parts.

See Also:

 

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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