MDD Drop-Down Door Microwave Demonstration Mode

Core Issue:

  • MDD Drop-Down Door Microwave in demonstration mode
  • How to exit Demonstration or Showroom Mode on a MDD
  • What is demonstration mode on a MDD Microwave?

Steps to Verify Issue:

To Enter Demonstration Mode:
  1. Touch SETTINGS five times
  2. Touch INCREASE
  3. Touch START
  4. 'DEMO ON' will appear on the control panel display
    • 'DEMO' will remain on the display
To Exit Demonstration Mode:
  1. Touch SETTINGS five times
  2. Touch DECREASE
  3. Touch START
  4. 'DEMO OFF' will appear on the control panel display

Answer:

The MDD Drop-Down Door Microwave has a demonstration mode for display that prevents full operation of the unit.
  • The unit display will function normally
  • The turntable functions normally during demonstration mode
  • The unit does not heat in demonstration mode
If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

Thank you for your request. A Customer Care representative will contact you.

An error occurred. We were unable to submit your request.

Related Questions

/-/media/images/united-states/creative/frame_customerservice.jpg

GET EXPERT SUPPORT, 24/7

Whether you’re shopping for appliances or have questions about those you already own, we’ve got the resources you need. Talk direct to a customer care expert at the Sub-Zero and Wolf service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

Toll-free (800) 222-7820

Customer Care and Support