Oven Door Will Not Unlock


  • Motorized Door Latch (MDL)
  • Relay board
  • Control board
  • Wiring issue

Core Issue:

  • Oven door locks on its own
  • Oven door is locked and will not open after self clean performed
  • Oven door does not open and a clicking or grinding noise is heard

Steps to Verify Issue:

If the oven door of a Duel Fuel Range, L Series Built-In Oven or E Series Built-In Oven will not open:
  1. Address any error codes or messages if present first.
  2. Ensure oven is turned off.
    • If self clean was recently performed, the oven door will not unlock until cool down has completed.
    • Refer to the product use and care guide for further information.
  3. Reset unit's circuit breaker at power supply source and retry.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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