Skip to main content
E-mail This Answer

Purchase Product Designed for Another Country

Topics:

  • If a product is purchased in another country and moved to the United States, does the warranty still apply?
  • Import international product to the US. (Excluding Canada)
  • Shipping products to the US. (Excluding Canada)
  • Purchasing international products for use in the US

Answer:

Although product pricing for international products may be less than US pricing, other issues arise when trying to import appliances into another country.

  • Sub-Zero, Wolf, and Cove cannot provide the necessary paperwork to transport a unit through customs.
  • Product built for international use then imported or installed in the US or Canada will not retain warranty.
  • 120 V products cannot be converted to 220/240 V.

Contact an International Product Distributor for further information.

Related Questions

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820