Sub-Zero Integrated Door Not Sealing

Core Issue:

  • Door will not close
  • Condensation forming inside of unit
  • Warm temperature
  • Moisture forming inside of unit
  • Frost forming inside of unit

Steps to Verify Issue:

  1. Verify that the door shelves are installed properly by removing and reinstalling the shelves.
  2. Verify food product is not hanging over the front of the shelves.
  3. When using the Integrated handle-to-handle dual install kit, the trim provided with the kit must be used or the handle trim that comes with the unit prevents the door from closing and sealing.
  4. See also, Integrated Dual Installation Information.

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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