Undercounter Ice Maker Leaking Water

Core Issue:

  • Water leaking or spraying from an Undercounter Ice Maker
  • The water filter on a UC-15I is leaking or spraying
  • Ice maker is leaking or spraying water
  • Puddle of water on floor in front of or underneath an Undercounter Ice Maker
  • Undercounter Ice Maker does not drain

Steps to Verify Issue:

  1. If equipped, ensure that the unit's water filter is securely installed. Refer to UC-15I Water Filter.
  2. Water drips, sprays, and leaks out of the ice maker assembly during operation. It is also normal for ice cubes to melt in the ice bin.
  3. Locate the water supply shut-off valve and turn the water supply off. See Water Line Shut Off Valve Location.
  4. If the water is leaking from the plumbing connections, contact a local plumber.
  5. Verify the drain line is properly installed and is not blocked. Refer to the product installation guide for further installation information.

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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