- Wolf purchased with wrong gas type
- Purchased Natural gas unit, but want LP
- LP unit but want Natural Gas
- Dealer sold wrong gas type
Steps to Verify Issue:
- Verify gas type with the serial tag:
- If Natural, it will not list a gas type after the model number.
- If LP, will have a "-LP" after the model number on the Serial Tag.
- If the unit was purchased used, or was existing in a home, verify the unit has not already been converted.
- If converted properly, there will be a conversion tag or sticker near the serial tag.
- There is likely no damage to the product but soot can form which is not desired.
- Contact Factory Certified Service to schedule an appointment to perform a gas conversion.
- If a dealer sold the wrong gas type, contact the dealer for resolution.
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