Wolf Product Turns Off by Itself

Cause:

  • Control issue
  • Power supply issue
  • Thermal cut out activated
  • Cooling fan issue

Core Issue:

  • Oven turned off during use without pressing buttons on control panel
  • Unit powers off by itself
  • Unit turning off by itself
  • Product shuts down for no reason

Steps to Verify Issue:

    Wolf electric ovens are equipped with a 12 hour shutoff feature that automatically turns the oven off after 12 hours of continual use, except in dehydration or Sabbath mode.
    • This only applies to electric ovens, gas ovens will remain on until turned off manually.
    • The same applies if the oven is on 12 hours and cooking modes are changed during that time.
    • The temperature the oven is set to has no impact on the 12 hour shut off time.
    • Duel Fuel Ranges have a Standby Power Feature that will turn the clock off after 10 minutes - see Duel Fuel Range Clock Standby Power.

    To correct an oven that shuts off by itself that has not been on for 12 hours or more:
      1. Verify power is still active to the product and the circuit breaker is on.
      2. Turn the home circuit breaker to the unit off for 10 seconds then back on again.
      3. Retest the unit operation.
      4. If the problem recurs, leave the product off at the power supply and contact Factory Certified Service.
      5. See also:

      Answer:

      If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair. 

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