FAQ

What are the technical requirements for applying online?

The following technical requirements must be met in order to enable the online application to work:

  • Pop ups must be ENABLED to view uploaded documents, like your resume. You may need to manually disable your pop-up blocker in order to experience the full career center functionality. Samples of blocking software include: Google toolbar, Yahoo, MSN. Additionally, some security software automatically disables pop-ups.
  • Java Script and Cookies must also be ENABLED on your browser settings.
  • The following browsers are recommended: Internet Explorer and Firefox.
  • ADOBE Reader will be necessary to view some of the attached instructions. Download a free version at adobe.com.

How do I apply online?

Click HERE (pdf file) to find out how to apply for account. Click HERE to find out how to apply for a job.

How do I apply online if I do not have an email account?

You can register for an email account at several free online services including Yahoo or Google.

I forgot my username and/or password. What do I do?

Click HERE (pdf file) to find out how to retrieve your username and/or password. If you no longer have access to the email account, you will need to create a new applicant profile using your current email address.

If I submit my information and a job matching my skills opens up later, can I expect to hear from you?

Our recruiters may find your information by searching our database of applicants. However, your visibility is optimized when you also apply to each position of interest and complete the associated online screening questions.

My personal information has changed. How do I update it?

Thank you for keeping your candidate information up to date! Once you have logged into our online Career site, please click on the ‘Edit Your Profile’ link.

What does parse my resume mean at the application page?

By clicking on the ‘Parse’ your resume link this will take the information you entered in the resume section and auto enter the applicable fields in the following section.

What document formats are acceptable for uploads?

We accept the following document types for uploads: .pdf, .doc

I don’t see any jobs that appear to be the right fit for me; can I still submit my resume?

We welcome your resume in consideration for one of our current career opportunities. We only accept resumes that are submitted using our online application process and will not be able to consider resumes received by any other means. Our Career page is updated weekly, with new opportunities as they become available. Please continue to view the Career page to find new openings.

How do I know that you received my application or resume?

You will receive an email response from the system advising you when your information has been received. This notice is generally generated within 24 hours after submittal.

What happens after I submit my application?

After you submit your application, it will be reviewed by a member of our recruiting team. If it appears that your background and experiences may be a match for the position, you will be contacted when we are ready to have a further conversation with you about the position.

I see a job posted that would be great for someone I know. How do I share it?

Click on the ‘Send This Job to a Friend’ link on the job posting page.

I know someone who does not have a computer and is interested in applying. Do you only accept online applications?

Yes, applications are only accepted online. If an applicant does not have a computer, please direct them to their local library as many local libraries offer free public access to their computers.

I'm am experiencing technical issues with the online application.

Please ensure you have reviewed all the above questions to ensure your issue is not identified there. If you are still unable to resolve the problem please email Human_Resources1@subzero.com with a description of the issue that you are experiencing. A screen shot of any error messages are helpful in resolving any and all issues.

Please do not submit Verification of Employment (VOE) to the above email address, those requests must be submitted to the Human Resource Department.

Didn't find an answer you were looking for? Send us a message.

Please note that if you question is not related to the online job application, you will get better assistance by calling Customer Care at (800) 222-7820.

Sub-Zero Group, Inc. does not unlawfully discriminate against its employees or applicants because of race, color, religion, sex, pregnancy, national origin, age, marital status, disability, genetic information (GINA) or other grounds prohibited by law. These nondiscrimination principles extend to all aspects of the employer-employee relationship, to the full extent that the law requires, including recruitment, hiring, promotions, training, transfer, compensation, discipline, layoff, recall and termination.