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At Sub-Zero we're committed to having the best warranty and service in the business. You can reach the Sub-Zero service line by calling 800.222.7820.
Full Five Year Sealed System Warranty
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or
replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed
system consists of the compressor, condenser, evaporator, drier and all connecting tubing.
Full One Year Warranty*
For one year from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or
replace any part of the product which proves to be defective in materials or workmanship.
Terms Applicable To Each Warranty
All service provided by Sub-Zero under the above warranty must be performed by a Sub-Zero authorized service
center, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal business
hours. This warranty applies only to products installed for normal residential use. Details regarding a non-residential
warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the District of
Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect
caused by negligence, accident or improper use, maintenance, installation, service or repair, including but not
limited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have
other legal rights, which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you, contact
your Sub-Zero dealer, distributor or Sub-Zero customer service, P.O. Box 44130, Madison, WI 53744; check the
contact & support section of our website, subzero-wolf.com or call 800-222-7820.
*Stainless steel (classic, platinum and carbon) doors, panels, handles, product frames and stainless interior
surfaces are covered by a limited 60-day parts and labor warranty for cosmetic defects.