Sub-Zero PreservationWolf

Sub-Zero Outdoor Products Warranty

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At Sub-Zero we're committed to having the best warranty and service in the business. You can reach the Sub-Zero service line by calling 800.222.7820.


Full Five Year Sealed System Warranty

For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all connecting tubing.


Full One Year Warranty*

For one year from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or replace any part of the product which proves to be defective in materials or workmanship.


Terms Applicable To Each Warranty

All service provided by Sub-Zero under the above warranty must be performed by a Sub-Zero authorized service center, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal business hours. This warranty applies only to products installed for normal residential use. Details regarding a non-residential warranty are available upon request.

The warranty applies only to products installed in any one of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair, including but not limited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit. THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights, which vary from state to state.

To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you, contact your Sub-Zero dealer, distributor or Sub-Zero customer service, P.O. Box 44130, Madison, WI 53744; check the contact & support section of our website, subzero-wolf.com or call 800-222-7820.

*Stainless steel (classic, platinum and carbon) doors, panels, handles, product frames and stainless interior surfaces are covered by a limited 60-day parts and labor warranty for cosmetic defects.

Use a Factory Certified installer and receive an extra year of full warranty.