To find an authorized service provider in your area, visit the Contact and Support section of our website. Simply enter your zip code and click the search arrow to get a list of local service providers in your area.

To find an authorized parts distributor for your area, visit the Contact and Support section of our website. Simply enter your zip code click the search arrow to get the name of the regional parts distributor for your area.

Yes, residue and oils from the manufacturing process can be present when you receive your cooktop. Before using your cooktop for the first time, clean it thoroughly with hot water and a mild detergent. Rinse and dry with a soft cloth.

Yes, residue and oils from the manufacturing process can be present when you receive your multifunction cooktop. Before using your multifunction cooktop for the first time, clean it thoroughly with hot water and a mild detergent. Rinse and dry with a soft cloth.

The serial number tag is located under the multifunction cooktop. There is a designated area inside the back cover of your use and care manual where you can write your model and serial number for future reference. If you have not done so, please take the time to register your Wolf product today. You may register online at Contact and Support or by phone at 800-332-9513

Use a soft, nonabrasive stainless steel cleaner like Signature Polish (see side note) and apply with a soft lint-free cloth. To bring out the natural luster, lightly wipe the surface with a water-dampened microfiber cloth, followed with a dry microfiber cloth. All work should follow the same grain direction as the finish. Best results are obtained by keeping the cloth in continuous contact with the metal. For best results, wipe up spills and spatters as they occur and immediately after the module has cooled. If splatters are allowed to dry, they may permanently damage or stain the finish. Signature Polish can be ordered on their website at signaturepolishonline.

Use a soft bristle brush to remove food particles from the grates. Remove the grate from the cooktop. Soak the grate, in hot water and dish detergent. Wash thoroughly, scrubbing with a scouring pad, if necessary.

No, However for best results, we recommend medium- to heavy-weight pans that have a flat base, metal handle and a tight-fitting lid. A wok with a diameter of up to 18" (457) can be used with the wok grate provided with your multi-function cooktop. Enamel coated cast iron pots and pans also work very well.

This is typically caused by the cookware being used and can usually be removed with a scrubbing pad or a brass bristle brush. This metal transfer will not affect performance.