Sub-Zero PreservationWolf

Cook with greater control. Enjoy more delicious results.

Wolf kitchen featuring 30-inch built-in E Series ovens and 36-inch induction cooktop

Wolf’s Warranties Lead the Industry

Our Rigorous Warranty is a Statement of Quality

Thanks to our high quality materials, rigorous testing and hand assembly we stand behind every Wolf product with an industry-leading warranty with longer warranties on full products and systems than anyone:

  • Full two-year warranty on total product
  • Five years parts only for gas burners excluding appearance, electric heating elements, blower motors on ventilation hoods, electronic control boards, magnetron tubes, and induction generators.

Our Factory Certified Service technicians are located across the country to provide responsive, professional service. Should your equipment need attention, we’ll send you a certified provider who has been screened, selected, and trained by Wolf.

Sub-Zero and Wolf outdoor kitchen featuring Wolf 36-inch built-in grill

Industry-Leading Customer Care

Customer Support You Can Count On, Every Time

You’re highly valued, and it’s our goal to let you know it. From telephone support that always connects you with our headquarters in the country’s heartland, to keeping you inspired with cooking tips, news, and events, we strive to exceed your expectations.

When you call our 24/7 Customer Care service line you are connected directly with our headquarters in Madison, Wisconsin. Whether you phone or email, our staff of experts are here to serve you and help maximize your investment and enjoyment.

We also encourage you to stay in touch with your Sub-Zero and Wolf showroom professionals — they’re happy to answer questions, or get you signed up for a Use & Care Class to help you deepen your knowledge of your new cooking equipment.

When you sign up for a My Sub-Zero/Wolf account, you can quickly register your product and order accessories. Abundant online resources include cooking tips, recipes, news, events, and videos related to use and care.

Sub-Zero and Wolf showroom

Wolf-Certified Service Honors Your Home and Time

Fast Resolution. Professional, White-glove Service.

If service is ever required, we’ve designed a service that removes any doubts. Our Factory Certified Service professionals are selected and trained by Wolf in proper product maintenance, diagnostics, repair, and customer relations, and are given a direct line to experts at the Sub-Zero and Wolf factories in Madison, Wisconsin.

The Factory Certified Service logo guarantees that you will receive worry-free service of the same caliber as the appliances themselves at fair, competitive rates. Our trained servicers also use only genuine Wolf parts and have many of them on-hand for first-call resolution whenever possible. These parts are designed and tested to ensure optimum performance and are all covered by a comprehensive one-year replacement warranty.

Factory Certified Service
Use a Factory Certified installer and receive an extra year of full warranty.