- Does not detect the appliance is connected or has power
- Jumper cable from appliance to connected module bad
- Appliance Not Connected
- Connected appliance error Appliance Not Connected
- How to resolve error for Appliance Not Connected
Steps to Verify Issue:
For Classic Refrigeration:
- Unplug the jumper wire between the appliance and the connected module on both sides.
- Retest operation.
After these steps on Classic Refrigeration and for all other products:
- Follow the troubleshooting steps in Connected Appliance Connectivity Troubleshooting.
If these steps do not resolve the connectivity issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
DID THIS ANSWER YOUR QUESTION?
Thank you for your request. A Customer Care representative will contact you.
An error occurred. We were unable to submit your request.
We're standing by with answers
Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.
Call us at (800) 222-7820