Electric Grill Module Does Not Get Hot Enough


  • The Electric Grill Module (IG15/S) does not get hot enough
  • Why is the IG15 not searing food properly?
  • IG15 Grill Module not heating properly

Steps to Verify Issue:

If the Electric Grill is not searing food properly because it does not get hot enough, confirm the electrical power supply provided to the unit.

  • If the power supply is 208V, contact the Sub-Zero Wolf Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST, for a 208V compatible heating element.
  • If the power supply is 240V, contact Factory Certified Service to schedule an appointment for repair.


Refer to the product installation guide for further installation information.

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