Topics:

• Gas Cooktop burner producing soot
• Soot accumulation after burner use
• Soot residue on bottom of cookware used on Gas Cooktop
• Why does a gas burner create or produce soot?
• What causes soot?
• List of components included with 817731 and 817732

Cause:

Sooting is an indication of incomplete combustion, which occurs when fuel is not efficiently and completely burned. Common causes of sooting include, but are not limited to:

• Cleanliness, placement, and alignment of burner assembly parts.
• Gas quality - LP and natural gas have different qualities, which can affect performance and sooting.
• Gas pressure
• Gas regulator, valve, manifold, orifice
• Burner assembly or element
• Air/fuel mixture adjustments
• Restricted airflow

Troubleshooting:

If the Gas Range surface burner is producing soot:

1. If unit is a new installation or has been converted from natural gas to liquid propane, or vice versa:
   1. Before using for the first time, clean the range thoroughly with hot water and a mild detergent.
   2. Rinse and dry with a soft cloth.
      • This removes any residual oil and grease left on the surface from the manufacturing process.
      • Refer to the product Use and Care Guide for further information.
   3. Soot during first use may be a result of impurities from the construction or installation process being burned off.
      • Clean soot with hot water and a mild detergent.
      • If issue continues, contact Factory Certified Service to schedule an appointment for repair.
2. If unit is connected to an LP gas source, verify the tank has gas in it.
   • LP gas properties may produce soot as the tank level decreases.
   • If tank level is nearing empty, fill tank.
3. A surface burner that is producing soot may leave residue on the bottom of pots and pans.
4. Verify proper fuel type, connection, and supply pressure.
5. Make sure the burner assembly is clean and dry.
6. Verify the burner assembly is properly assembled and aligned.
7. Make sure there is no airflow restriction over the burner assembly.

Refer to the product Installation Guide for further information.

Answer:

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.