Wolf GR Gas Range Surface Burners Click or Do Not Ignite

Topics:

  • Surface burners do not ignite while oven in use, light when oven is not in use
  • Surface burners on GR Series Gas Range constantly click while oven is in use, service technician suggested installing riser to resolve issue
  • Why do surface burners click only when the oven is turned on?
  • Why is a riser recommended to resolve burner clicking?
  • What does a riser have to do with burner performance?
  • Constant or intermittent sparking or clicking on GR Series gas surface burner
  • Gas Range (GR) surface burner clicking when the griddle or charbroiler is in use
  • Surface burner continues to click after ignition or after burner has been turned off
  • Burner clicks when not in use
  • Gas burner will not shut off

Steps to Verify Issue:

If a Wolf gas burner has clicking issues:

  1. Make sure burners are clean and dry using the Wolf Cleaning Reference Guide and How to Clean Surface Burner Caps and Rings.
    • If needed, clean the ignitor with a soft, dry toothbrush.
    • Clean food particles out of holes in the burner assembly using a toothpick.
  2. Make sure burner cap is positioned properly.
  3. If the unit was recently cleaned or a spillover occurred and the ignitor is wet, let the unit dry. Use a hairdryer as needed to speed up the process.
  4. Verify power is supplied to the product.
  5. If the burner or unit was not used in a while, more clicking may occur. Turn the burner off after 10 seconds if not lit. Wait a minute and try again.
    • It may take time to clear the lines of air and deliver gas to the burner for ignition.
  6. Verify the pan is not too large, starving burner for air. Large pots/pans can starve the burner for oxygen, causing the flame to lift, searching for oxygen.
  7. Try turning burner to a lower setting, and if sparking stops, the pot/pan may be too large.
  8. If the burner clicks when the charbroiler is in use, turn on the ventilation hood. Wolf suggests turning the hood on before the charbroiler.
  9. Make sure the burner control knob is not stuck. Push in or down on the knob and then release. The knob should spring back into place.
  10. Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest operation.
  11. Check for proper wiring and polarity of outlet if constant sparking.
    • If sparking when the unit is not in use, an electrician may be needed.
  12. Same troubleshooting steps apply if some burners work while others do not.
  13. If the burners continue to click or not ignite, service is needed to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

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