Topics:

• Griddle does not ignite
• Griddle does not heat
• Griddle does not click
• Griddle igniting on its own

Cause:

• Use and care issues, such as spillover
• Unit issues, such as spark module, switch, electrode/igniter, gas supply, thermostat, or DSI
• Installation issues, such as proper wiring and Polarity of outlet if constant sparking
• Faulty griddle thermostat

Troubleshooting:

If a griddle is not igniting or heating:

1. Verify the griddle control knob is in the correct position.
2. Verify the control knob is not stuck.
3. Remove the control knob and reinstall.
4. Push in on the knob and then release. The knob should slightly spring back into place.
5. Reset the unit's electrical supply at the circuit breaker.
6. In a new installation, verify the unit's electrical supply source is to specification. Refer to the product Installation Guide.
   • Check for proper wiring and Polarity of outlet if constant sparking or clicking.
   • An electrician may be needed.
   • Make sure the unit is configured for the proper gas type. If a conversion is required, refer to:
     • GR Gas Range Conversion
     • Sealed Burner Rangetop (SRT) Conversion
     • R Series Gas Range Conversion
     • Dual Fuel Range Conversion
7. If the griddle is still having ignition issues, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

For additional information, refer to the product Use and Care Guide.

See also:

• Griddle Clicking When In Use
• Wolf Product Turns On by Itself
• Griddle Not Heating Evenly
• Wolf Griddle Cleaning Instructions
• Wolf Tips for Cooking with a Griddle