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Sub-Zero Ice Cube Stuck in Ice Maker

Topics:

  • No ice
  • Ice maker not ejecting ice
  • No ice production
  • Ice maker troubleshooting
  • Ice will not drop from ice maker

Cause:

  • Ice maker mold heater failure
  • Stuck cube

Troubleshooting:

  1. Turn power off.
  2. Try to remove cubes.
  3. Defrost if needed.
  4. Reset unit.
  5. Make sure ice maker is on.
  6. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

See also:

Refer to the product Use and Care Guide for further information.

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