Incorrect Water Filter Ordered or Received


  • Place, track, stop, change, or cancel e-commerce order
  • Return order placed through sales accessory store
  • Incorrect or wrong replacement water filter ordered online
  • What to do with unused filters after water manifold has been replaced, old incompatible filters


All order changes or returns must be done within 45 days of the original order.

To cancel or return incorrect water filter orders, contact the Sub-Zero Wolf Customer Care Team at, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.

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