Topics:

• Induction Cooktop powers down when burners are being used
• Surface burner or element continuously shuts off on its own
• Induction Cooktop loses power even after resetting breaker
• Induction Range element shuts off on its own

Cause:

• Burner generator or element
• Display module
• Touch pad board
• Internal wiring issue
• Electrical supply cord
• Power module
• Installation or electrical supply source
• Unit shuts down to protect components from excessive heat

Troubleshooting:

Depending on power setting and number of burners in use, burners on an Induction Cooktop may shut off as a precaution to avoid overheating.

1. If the cooktop shuts off during heavy use, wait for the unit to cool, and then test operation again.
   • If the cooktop is installed above an oven, the cooktop may shut down when both appliances are under heavy use. In this case, allow the oven to cool before testing cooktop operation.
   • If the cooktop works properly after cooling, it is working as intended to protect components from excessive heat.
2. Induction Cooktops sense when the cookware has been removed and will turn off. Make sure cookware maintains contact with the cooking surface.
3. Turn the home circuit breaker to the unit off for 30 seconds and back on again.
4. Retest the unit operation.
5. See also:
   • Induction Cooktop or Induction Range Cooktop Does Not Work
   • Induction Cooktop Hot Surface Indicator
   • Power Cycling on Induction Cooktop
   • Induction or Electric Cooktop Pulsating
6. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.