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Sub-Zero Group Owner's App Error WLAN2 or WLAN3

Topics:

  • How to fix WLAN2 or WLAN3 error in mobile app
  • WLAN-2 or WLAN-3 shown on screen in Sub-Zero Group Owner's App
  • WLAN 2 or WLAN 3 error

Cause:

  • Mobile device could not discover or communicate with appliance on home network

Troubleshooting:

The mobile device could not connect to or communicate with the appliance over the home network. 

To resolve the issue:

  1. Make sure the app is updated to the latest version. Refer to Sub-Zero Group Owner's App Updates.
  2. If that does not resolve the issue, check the firewall and other security settings. Refer to Sub-Zero Group Owner's App - Check the Wireless Security for more information.
  3. See also Connected Appliance Connectivity Troubleshooting and Sub-Zero Group Owner's App Troubleshooting.

If these troubleshooting steps do not resolve the issue, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST for assistance.

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