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Sub-Zero Group Owner's App Error E900 or E901


  • How to fix E900 or E901 error in mobile app
  • E-900 or E-901 shown on screen in Sub-Zero Group Owner's App
  • E 900 or E 901 error


  • Connection to Bluetooth timed out


The Bluetooth connection timed out. Try again after the following:

  1. In the mobile device's settings, verify Bluetooth Is Turned On on the device the app is installed on.
  2. Stand within 10 feet of the appliance.

See also:

If these steps do not resolve the issue, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST for assistance.


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Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820