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Sub-Zero Group Owner's App Error E104


  • How to fix E104 error in mobile app
  • E-104 shown on screen in Sub-Zero Group Owner's App
  • E 104 error


  • Bluetooth not enabled


Action cannot be completed because Bluetooth is not enabled. In the mobile device's settings, verify that Bluetooth Is Turned On on the device the app is installed on and the device is within 20 feet of the appliance.

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If these steps do not resolve the issue, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST for assistance.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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