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Sub-Zero Group Owner's App Error BTLE4

Topics:

  • How to fix BTLE4 error in mobile app
  • BTLE-4 shown on screen in Sub-Zero Group Owner's App
  • BTLE 4 error

Cause:

  • Bluetooth encryption not enabled on iOS device

Troubleshooting:

During the pairing process, iOS users must accept pairing requests from the appliance.

  • During pairing, a message should appear to ask for permission. See Pair a Connected Appliance.
  • If a message does not appear and the device and appliance were not paired before, restart the mobile device and try again.

See also:

If these steps do not resolve the issue, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST for assistance.

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