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Refrigerator Too Cold

Topics:

  • Why is food freezing in the refrigerator?
  • Food in refrigerator is frozen regardless of where it is placed
  • Refrigerator running too cold and freezing food
  • Should the top of the refrigerator be colder than the bottom?
  • Why is my Sub-Zero fridge freezing?

Steps to Verify Issue:

If food items are freezing in the refrigerator section or it seems colder at the top than the bottom of a Sub-Zero product:

  1. Address any error codes or messages shown.
  2. Verify the unit temperatures are properly set.
  3. Clean the Condenser if it has not been done in the past 6 months.
  4. If the temperature on the display is extremely cold, see Extremely Cold Temperature on Display.
  5. Make sure the light diffuser is installed.
  6. See also:

Tip: Follow the same troubleshooting for a freezer that is too cold.

Answer:

If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

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