- Appliance Not Authenticated error on the Sub-Zero Group Owner's App
- Sub-Zero Group Owner's App does not connect to appliance
- How to correct Appliance Not Authenticated error
Steps to Verify Issue:
- Delete the app.
- Install the app again.
- Create a new My Sub-Zero, Wolf, and Cove account with a new email address and password.
- Log in with new information.
If these steps do not resolve the issue, contact our Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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