Water Inside Convection Steam Oven After Use


  • Normal operation
  • Low cooking temperatures
  • Condensation heating element issue


  • Water is pooling on the oven floor in the Convection Steam Oven (CSO)
  • Water remains on floor of CSO24 after use
  • Too much steam
  • Water pouring out bottom of door
  • Floor heater, PTC heater
  • CSO bottom heater replacement

Steps to Verify Issue:

It is normal for water to pool in the center of a Convection Steam Oven during or after use.

  1. Allow unit to cool, and wipe oven cavity with a soft, dry cloth.
  2. To burn off excess moisture, set oven to Convection mode on the lowest temp (85°F), and run with the door ajar to evaporate residual moisture on the floor.
  3. If there is too much condensation on or around food, try a higher cooking temperature and lengthen operating time.
    • The amount of condensation varies based on the type of food cooked, the mode used, and how long the unit runs.
    • It is possible for condensation to drip or run from the holes on the back wall and ceiling of the unit after use.
    • Condensation should never run out of the unit when the door is opened.
    • See also, Water Outside Convection Steam Oven.
  4. Turn the home circuit breaker to the unit off for 10 seconds then back on again.
  5. Retest the unit operation.
  6. See also, Convection Steam Oven Use and Care Guide and Convection Steam Oven Cleaning Information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair. 

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