Water or Ice Under Crisper Drawer


  • Why is water or ice under the crisper drawer?
  • Why is water pooling under the crisper drawer?
  • Why is water collecting under the crisper drawer?

Steps to Verify Issue:

  1. Open the refrigerator door and inspect the back wall of refrigerator for condensation, frost, or ice built-up. If present, refer to Ice Forming on Back Wall of Refrigerator.
  2. Food debris, standing water, or ice built-up in the drain trough or drain tube located along the back wall may cause this and the drain tube may be clogged. The drain trough and drain tube is only visible and accessible to clean on 200, 300, 500, and 600 Series models.
  3. See also:
Refer to the product use and care guide for further information.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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