Skip to main content

GR Series Burner Flame Goes Out When Oven Door Opens

Topics:

  • Flame extinguishes when door is opened
  • Door pulls flame out
  • Flame goes out when using oven

Cause:

  • Door motion pulls air away from burner

Answer:

The flame going out when the oven door is opened is considered normal.

  • When the door opens, the motion can pull the primary air away from the surface burner.
  • The auto re-ignition feature immediately re-lights the burner.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820