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M Series Oven Door Will Not Close


  • M Series Oven door does not shut
  • M Series Wall Oven door not closing
  • Lever in M Series door hinge preventing the door from closing


  • Door hinge lock in the locked position
  • Broken hinge


The M Series Oven doors have a hinge lock, shown below, that is used for removing the oven door.

  • The hinge lock is a lever that is rotated towards the door to engage the lock.
  • Each hinge has a lock.
  • If the hinge lock moves to the locked position while the door is open, the door will not close.
  • Rotate the hinge lock toward the oven cavity to release and shut the door.
  • If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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