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Microwave Drop-Down Door Oven Does Not Shut Off After Water Boils During Sensor Cooking


  • MDD continues to cook after water is boiled
  • What Causes the MDD to not end cooking during sensory condition


  • AH sensor


  1. Ensure the Sensor Cooking mode is set correctly. Refer to the product use and care guide for further information.
  2. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  3. Retest the unit operation.


If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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