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Sub-Zero, Wolf, and Cove Factory Certified Programs guarantee installation, service and parts of the same caliber as our appliances ensuring you receive a white-glove experience.

Factory Certified Programs

Factory Certified Programs

With our Factory Certified programs, we guarantee installation, service, and parts of the same caliber as the appliances themselves. Our providers are specially trained at our headquarters in Madison, Wisconsin and our parts are authentic, ensuring you receive a white-glove, worry-free experience—every time.
Professional. Prompt. Skilled. Our trained team of technicians offer owners exceptional, efficient service.

EXPERIENCED SERVICERS

Our technicians are handpicked, rigorously screened, and trained by Sub-Zero, Wolf, and Cove. They are held to demanding performance standards in product maintenance, diagnostics, repair, and customer relations.

AUTHENTIC HARDWARE

Our servicers use genuine Sub-Zero, Wolf, and Cove parts and have many of them on hand for the most efficient service resolution. Parts are designed and tested for reliability and are covered by a comprehensive one-year replacement warranty.

ENSURED SATISFACTION

We appreciate the homes and lives of our customers, and therefore go out of our way to minimize disruption. Your technician will thoroughly explain the problem before service and then will work skillfully to ensure satisfaction.

Genuine and reliable, our Factory Certified Parts are the only choice for problem-free performance.

AUTHENTIC HARDWARE

Our Factory Certified providers carry only genuine Sub-Zero, Wolf, and Cove parts. Factory Certified Parts are well stocked, enabling rapid delivery—most will arrive at your home within two days.

PARTS FOR THE LIFE OF YOUR PRODUCT

Our products are designed and tested to last for decades. We make most replacement parts available for at least 15 years and many for much longer.

AN EXTRA YEAR OF FULL WARRANTY

Factory Certified parts are designed and tested to ensure optimum performance and are covered by a comprehensive one-year replacement warranty.

One of the best ways to ensure a long, problem-free life of your appliance is to start with Factory Certified Installation.

AN EXTRA YEAR OF WARRANTY

When you select Factory Certified Installation, you will receive an additional year of full factory warranty.

EXPERIENCED INSTALLERS

Our installers are handpicked, rigorously screened, and trained by Sub-Zero, Wolf, and Cove. They are held to demanding performance standards to guarantee customer satisfaction.

WHITE-GLOVE SERVICE

As installation specialists, our Factory Certified Installers go out of their way to minimize disruption and provide a second-to-none experience. Our installers are available for pre-installation visits to assure a seamless process.