Last Updated: May 8, 2026

Welcome to the Sub-Zero Group, Inc. website https://www.subzero-wolf.com (the “Site”). We are the manufacturers of Sub-Zero, Wolf, and Cove brand appliances (collectively, the "Company," “we,” or “us”). We have created the Site to provide you with information about our products and services.  If you are using a smart appliance in connection with the Sub-Zero Group Owner’s App, please also review our Connected Appliance Terms of Use (“Connected Terms”).

THESE TERMS OF USE (“TERMS”) GOVERN YOUR ACCESS TO AND USE OF THE SITE, THE CONTENT AND ANY ACCOUNT YOU CREATE.  PLEASE READ THESE TERMS CAREFULLY.  BEFORE YOU ACCESS OR USE THE SITE AND THE CONTENT, YOU MUST CONSENT TO THESE TERMS.  BY AGREEING TO THESE TERMS, YOU ARE ENTERING INTO A BINDING AGREEMENT WITH US.  IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SITE OR THE CONTENT.

ARBITRATION NOTICE; CLASS WAIVER; WAIVER OF TRIAL BY JURY.

THESE TERMS CONTAIN A MANDATORY MUTUAL ARBITRATION AGREEMENT TO RESOLVE DISPUTES BETWEEN US RELATED TO THE SITE.  UNDER THE ARBITRATION AGREEMENT, WE BOTH AGREE TO RESOLVE DISPUTES BETWEEN YOU AND US BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS.  YOU UNDERSTAND THAT YOU AND THE COMPANY ARE GIVING UP THE RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION OR MASS ARBITRATION, THE RIGHT TO A COURT PROCEEDING, AND THE RIGHT TO A JURY TRIAL BY AGREEING TO THIS ARBITRATION AGREEMENT.  FOR MORE INFORMATION, CLICK HERE  TO READ THE ARBITRATION PROVISIONS IN SECTION 13 OF THESE TERMS.

COOKIES, PIXELS, SESSION REPLAY AND OTHER TRACKING TECHNOLOGIES (ADTECH)WE USE COOKIES, PIXELS, AND OTHER TRACKING TECHNOLOGIES (“ADTECH”) ON OUR SITE.  WE USE ADTECH TO COLLECT AND PERFORM DATA ANALYTICS, TO RECORD HOW YOU INTERACT WITH THE SITE AND OUR CONTENT AND TO SERVE YOU WITH TARGETED ADVERTISEMENTS. BY VISITING AND USING OUR SITE, YOU ARE CONSENTING TO OUR USE OF ADTECH ON THE SITE AND UNDERSTAND AND AGREE THAT WE MAY SHARE PERSONAL INFORMATION ABOUT YOU THAT WE COLLECT THROUGH ADTECH WITH OUR THIRD-PARTY ADVERTISING AND ANALYTICS PARTNERS.

FOR MORE INFORMATION ABOUT HOW WE USE ADTECH, PLEASE SEE OUR PRIVACY POLICY.

1. ELIGIBILITY TO USE THE SITE

To use our Site, you must be at least 18 years old or the age of majority where you live. If you are below the age of majority, then you are not eligible to use the Site.

2. OUR PRIVACY PRACTICES

We respect the privacy of our website visitors.  We may collect certain personal information from or about you, including when you use our Site or otherwise interact with us. Please see our Privacy Policy to learn more about our privacy practices.

3. SITE ACCESS

We provide the Site and its Content for general informational purposes and for the convenience of our visitors, customers, business partners, service providers, employees and job applicants. The Site contains information about our products and services, how to purchase our products and product support, provides resources for trade professionals, allows you to find information regarding product support, and helps you learn about the installation, care, use and maintenance of your appliances. We reserve the right to suspend, restrict or terminate all or a portion of the Site or your access to, or use of the Site, including your Account, at any time, without prior notice.

4. OWNERSHIP AND USE OF THE SITE AND CONTENT; INTELLECTUAL PROPERTY RIGHTS

The Site and all of its content, features, and functionality (including but not limited to all information, software, text, displays, images, drawings, designs, software applications, videos and audio, photographs, graphics, messages, postings, files, documents, and other materials, including the design, selection, and arrangement of the Site) (“Content”) are owned by the Company or its licensors.  The Site and its Content are subject to certain copyright, trademark, patent, trade secret or other intellectual property rights (“Intellectual Property Rights”) throughout the US and the world.

We permit you to view and download certain Content from the Site for your personal, non-commercial use only, subject to these Terms. Unauthorized use of the Site or its Content may violate our Intellectual Property Rights or the Intellectual Property Rights of others.

5. TRADEMARKS

We hold a number of registered trademarks and service marks throughout the world, including but not limited to: Wolf, Wolf & Design, Wolf Gourmet, W & Design, Cove, the color red as applied to cooking appliance knobs, Sub-Zero, Sub-Zero & Snowflake Design, Sub-Zero Care Plus, Dual Refrigeration, Constant Care, and The Living Kitchen (“Company Marks”). The Company Marks may only be used with the prior express written permission of the Company. You have no right to use any Company Marks or those of any other entity by virtue of your use of this Site.

6. YOUR ACCOUNT AND SECURITY CODES

You can create a user account (“Account”) when using our Site. If you choose to create an Account and register with our Site, you will be asked to provide certain information.

If you choose, or are provided with, a password or any other security codes or questions (“Security Codes”) when creating or using an Account, you agree to keep the Security Codes strictly confidential and agree not to disclose the Security Codes to any other person. We ask that you immediately notify us if you become aware of any unauthorized access to or use of your Security Codes or your Account. You should use particular caution when accessing your Account from a public or shared electronic device so that others may not view or record your Security Codes or Personal Information. We reserve the right to disable any Security Codes at any time in our sole discretion.

7. ACCEPTABLE USE POLICY

As a visitor to or user of this Site, you agree to comply with the following obligations:

1. Compliance with Laws.  You may only access and use the Site, your Account and Content in compliance with applicable international, federal, state, and local laws, rules, and regulations, including any export laws (“Applicable Laws”).  You may not use the Site to perpetrate a fraud or engage in any unlawful activity.
2. Protection of Intellectual Property Rights. You will not infringe or misappropriate the Intellectual Property Rights of the Company or any third-party when using the Site or its Content. You may not use the Content on any other website, social media site, or networked computer environment (such as an intranet or extranet) without the prior written permission of the Company, which may be granted or denied in the Company’s sole discretion. You agree not to remove any copyright or other notices from any Content.
3. No Use with AI. You are prohibited from using or incorporating the Content into any artificial intelligence (“AI”) tool or technology, including but not limited to any large learning model, data training model, algorithmic software program, data set, AI model or generative AI tool for any purpose.
4. No Scraping.  You are prohibited from accessing the Site, including its Content and your Account with any robot, spider, web crawler, extraction software, deep- link, script, service, scraping tool, or any other manual or automated process or device, including to scrape, extract, gather, copy, monitor or retrieve Content from the Site.
5. Be Truthful and Honest.  You must only submit information that is truthful and accurate when using the Site.  You may not misrepresent your affiliation with the Company or any third party, and you may not commit fraud or falsify information in connection with your use of the Site, including your Account or the Content.
6. Protection of Personal Information.  In using the Site, you will not disclose any Personal Information or image of another individual without that person’s prior written consent or, in the case of minors, without the prior written consent of their parent or legal guardian.
7. No Impersonations.  You may not impersonate or attempt to impersonate another user or person when using the Site, the Content or your Account.
8. No Commercialization.  You may not modify, adapt, translate, copy, distribute, re-publish, transmit, broadcast, display, perform, reproduce, publish, reuse, sell, resell, license, create derivative works of, or transfer the Site or its Content in whole or in part for any commercial purposes or to create a competing Site or business.
9. No Interference with the Operation of the Site. You may not engage in activities designed to or which disables, damages, changes the functionality or appearance of the Site or its Content, renders the Site inoperable or to makes it more difficult to use.
10. No Hacking or Causing Other Harm To The Site. You may not (i) attempt to hack or otherwise gain unauthorized access to our computer systems or other computer systems from or through the Site, including through your Account; (ii) upload, post, or transmit malware, viruses, Trojan horses, worms, time bombs, cancelbots, ransomware, or other harmful, disruptive, or destructive files or computer programming routines (“Malware”) to, from or through the Site; (iii) disrupt, interfere with, or otherwise harm or violate the security of the Site, our system resources, accounts, passwords, servers, or networks connected to or accessible through the Site; (iv) attack the Site via a denial-of-service attack or distributed denial-of-service attack or (v) circumvent any technological protection measures that limit or restrict a user's access to or use of the Site or its Content.

8. COPYRIGHT LAW VIOLATIONS

We respect the intellectual property rights of others and are committed to complying with the copyright laws. We comply with the Digital Millennium Copyright Act (“DMCA”) and will promptly investigate any claims of copyright infringement upon receipt of written notice thereof.

If you believe your copyright or the copyrights of a third party are being infringed because of Content on our Site, please contact us and follow the procedure in our DMCA Policy available at https://www.subzero-wolf.com/company/dmca-policy.

9. LINKS TO OTHER WEBSITES

We provide links to third-party websites from our Site as a convenience. If you use these links, you will leave this Site. The Company may not have reviewed the content of those third-party websites, does not control, and is not responsible for any of those websites or their content. The Company does not endorse or make any representations about such third-party websites, or any information, software, content or other products or materials available on those third-party websites. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk.

10. "AS-IS" CONTENT/WARRANTY DISCLAIMERS

THE SITE, INCLUDING ITS CONTENT AND YOUR ACCOUNT, ARE PROVIDED ON AN "AS-IS" AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW. THE COMPANY MAKES NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, SECURITY, RELIABILITY, QUALITY, OR AVAILABILITY OF THE CONTENT, LISTED PRODUCTS OR SERVICES, THE SITE OR YOUR ACCOUNT.

THE SITE AND ITS CONTENT MAY BE OUT OF DATE, AND THE COMPANY MAKES NO COMMITMENT TO UPDATE THE SITE OR CONTENT. CONTENT AVAILABLE ON THE SITE MAY REFER TO PRODUCTS OR SERVICES THAT ARE NOT AVAILABLE IN YOUR COUNTRY OR LOCAL AREA. CONSULT THE COMPANY DIRECTLY FOR INFORMATION REGARDING THE PRODUCTS AND SERVICES THAT ARE CURRENTLY AVAILABLE TO YOU. WE EXPRESSLY DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM YOUR OR ANY VISTOR’S OR THIRD PARTYS’ RELIANCE UPON THE SITE OR THE CONTENT.

WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT THE SITE OR CONTENT WILL BE FREE OF MALWARE.

THE COMPANY WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DISTRIBUTED DENIAL-OF-SERVICE ATTACKS, MALWARE OR OTHER HARMFUL MATERIAL DUE TO YOUR USE OF THE SITE, INCLUDING YOUR ACCOUNT OR THE CONTENT. THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR THE CONTENT OR ANY OMISSIONS FROM THIS SITE, INCLUDING ANY INACCURACIES, ERRORS, OR MISSTATEMENTS IN SUCH CONTENT. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM YOUR USE OF THE SITE, INCLUDING YOUR ACCOUNT, OR FROM YOU DOWNLOADING CONTENT FROM THE SITE.

SOME STATES DO NOT PERMIT THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES TO CONSUMERS, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

11. LIMITATION OF LIABILITY; CONSEQUENTIAL DAMAGES EXCLUSION

IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, LICENSORS, DISTRIBUTORS, DEALERS, SERVICE PROVIDERS, PARTS DISTRIBUTORS, EMPLOYEES OR AGENTS (“COMPANY PARTIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE, INABILITY TO USE, OR THE RESULTS OF YOUR USE OF THE SITE, THE CONTENT OR YOUR ACCOUNT, OR ANY WEBSITES LINKED TO THIS SITE OR RESULTING FROM USE OF ADTECH ON THE SITE.

IN NO EVENT SHALL THE COMPANY OR THE COMPANY PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO THOSE DAMAGES RESULTING FROM LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, OR LOSS OF GOODWILL, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOUR USE OF THE CONTENT FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF YOUR APPLIANCES OR YOUR ELECTRONIC DEVICES’ HARDWARE, SOFTWARE, SYSTEM OR DATA, YOU WILL BE RESPONSIBLE FOR ALL SUCH COSTS. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, THE CONTENT, OR YOUR ACCOUNT IS TO STOP USING THE SITE, THE CONTENT AND/OR YOUR ACCOUNT.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY PARTIES’ TOTAL LIABILITY TO YOU FOR CLAIMS ARISING OUT OF OR RELATED TO THE USE OF INABILITY TO USE THE SITE, THE CONTENT OR YOUR ACCOUNT, THE USE OF ADTECH ON THE SITE, OR OTHERWISE RELATED TO THESE TERMS, WHETHER IN CONTRACT, TORT OR OTHERWISE, EXCEED AN AGGREGATE OF ONE HUNDRED US DOLLARS ($100.00).  IF ANY OF THE LIMITATIONS IN THIS SECTION ARE FOUND TO BE INVALID OR UNENFORCEABLE, THE COMPANY PARTIES’ TOTAL LIABILITY FOR DAMAGES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company Parties from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms, or your use of the Site, including its Content and your Account.

13. MANDATORY DISPUTE RESOLUTION AND AGREEMENT TO ARBITRATE; CLASS ACTION WAIVER AND JURY TRIAL WAIVER

a. WAIVER OF RIGHTS.

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY. THIS COVERS ANY DISAGREEMENT, DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATED TO THESE TERMS AND YOUR USE OF OUR SITE, THE CONTENT AND YOUR ACCOUNT WHETHER IN CONTRACT, TORT OR OTHERWISE (“DISPUTE”) EXCEPT THE FOLLOWING:

• ANY DISPUTE FALLING WITHIN THE JURISDICTIONAL SCOPE AND AMOUNT OF AN APPROPRIATE SMALL CLAIMS COURT MUST BE BROUGHT IN SMALL CLAIMS COURT ON AN INDIVIDUAL BASIS; AND

• ANY DISPUTE SEEKING TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS MAY BE BROUGHT IN ANY COURT OF COMPETENT JURISDICTION.

b. CLASS ACTION AND MASS ARBITRATION WAIVER

ANY DISPUTES ARISING UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS USING BINDING ARBITRATION. YOU AGREE THAT YOU MAY BRING A CLAIM AGAINST THE COMPANY ONLY IN YOUR INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR MASS ARBITRATION. IF THE FOREGOING WAIVER IS DEEMED INVAID OR UNENFORCEABLE, YOU AND THE COMPANY EACH AGREE NOT TO SEEK, AND WAIVE ANY RIGHT, TO ARBITRATE, LITIGATE, OR OTHERWISE RESOLVE ANY DISPUTE THROUGH CLASS OR COLLECTIVE CLAIMS.

BY ENTERING INTO THIS ARBITRATION AGREEMENT, INDEPENDENT OF THE REMAINING PROVISIONS OF THESE TERMS, AND BY AGREEING TO A WAIVER OF CLASS ACTIONS AND MASS ARBITRATIONS, THE PARTIES ARE GIVING UP CERTAIN RIGHTS INCLUDING:

• THE RIGHT TO FILE A LAWSUIT OR HAVE A JURY TRIAL.  INSTEAD, THERE WILL BE A HEARING BEFORE A NEUTRAL ARBITRATOR.  THERE IS NO JUDGE OR JURY IN ARBITRATION AND THE DISCOVERY AND APPEAL PROCESS IS DIFFERENT; AND

• THE RIGHT TO PURSUE CLASS ACTIONS, CLASS ARBITRATION OR MASS ARBITRATION, COLLECTIVE, OR REPRESENTATIVE CLAIMS.

c. Good Faith Negotiations.

We always prefer to resolve Disputes by negotiating in good faith.

The party alleging a Dispute shall first send written notice of the Dispute to the other party, including their name, mailing address, email address, phone number and a description of the relief being sought (“Dispute Notice”). We will send any Dispute Notices to you at the last known street or email address we have on file.

Please send any Dispute Notices to us by mail at Sub-Zero Group, Inc., Attn: General Counsel, 2835 Bud’s Drive, Fitchburg, WI  53719.  Within 30 days after the Dispute Notice is sent (unless mutually agreed by the parties), the parties shall meet virtually at a mutually acceptable date and time.  You and the Company then agree to negotiate in good faith to try to resolve the Dispute.  At no point during this time shall either party initiate litigation or arbitration, except for Disputes subject to injunctive or other equitable relief. If the Parties cannot resolve the Dispute within 60 days of the Dispute Notice, either party may pursue individual arbitration proceedings as described below. Compliance with this good faith negotiations provision is a condition, precedent and requirement for initiating any arbitration proceedings.

d. Mutual Arbitration Agreement.

1. Arbitration of Individual Disputes.
   Parties agree that any Dispute which is not resolved through good faith negotiations, must be pursued through binding arbitration on an individual basis as described in this Section 13 (the “Arbitration Agreement”). The arbitration shall be administered before a single arbitrator.
2. About Arbitration.
   Arbitration is a dispute resolution process which is less formal than a court case.  ARBITRATION IS DIFFERENT THAN A LAWSUIT. There is no judge or jury in arbitration. Arbitration procedures are simpler and more limited than rules applicable in court and review by a court is limited. You will not be able to have a court or jury trial or participate in a class action or mass arbitration. There is a limited court review of a final arbitration award.  There may be more limits on discovery than in a court case.  The arbitrator is required to make a decision based upon these Terms and applicable law.
3. Scope of Arbitrator’s Decision Making.
   The Parties agree that the arbitrator shall decide all Disputes and all related issues excluding: (a) issues expressly reserved for a court in these Terms; (b) issues that relate to the scope, validity, and enforceability of the Arbitration Agreement, class action waiver, jury waiver or any of the dispute resolution provisions of these Terms; (c) issues that relate to the arbitrability of a Dispute; (d) whether a Dispute is barred by the statute of limitations or a contractual provision in these Terms; and (e) whether the filing of a demand for arbitration was authorized by a party.
4. AAA Proceedings.
   Either you or the Company may bring an arbitration proceeding. All arbitrations shall be filed with and administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (the “AAA Rules”). You may obtain instructions on how to file arbitration with AAA by calling AAA at 1-(800) 778-7897 or online at www.adr.org.
   
   The Parties will not make any comments or announcements to the public about the filing of, subject matter or outcome of the arbitration.
5. Final and Binding Decision.
   The decision of the arbitrator will be final and binding and will not have precedential effect. The arbitrator shall not have the authority to award damages outside of those set forth in these Terms. Any final award or judgment may be filed and enforced in any court of competent jurisdiction. The Parties will bear the costs of the arbitration in accordance with the AAA Rules. Any arbitration proceeding may not be consolidated or joined with any other proceeding.
6. Applicability of the FAA.
   The parties acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce, and, therefore, the Federal Arbitration Act (“FAA”), 9 U.S.C. Sections 1–16, shall govern the interpretation, enforcement, and proceedings pursuant to this Arbitration Agreement, not state law. This Arbitration Agreement is intended to be interpreted broadly pursuant to the FAA.
7. Survival.
   This Arbitration Agreement will survive the termination of these Terms.
8. Opt-Out.
   If you wish to opt out of this Arbitration Agreement, you must, within forty-five (45) days of first using the Site or the Content, send a letter stating “Request to Opt-Out of Arbitration Agreement” to: Sub-Zero Group, Inc., Attn: General Counsel, 2835 Bud’s Drive, Fitchburg, WI  53719.If you opt out of this Arbitration Agreement, all other parts of these Terms will still apply to you. THIS OPT-OUT DOES NOT APPLY TO THE CLASS ACTION AND MASS ARBITRATION WAIVER IN THIS ARBITRATION AGREEMENT. Opting out of this Arbitration Agreement has no effect on any other current or future arbitration agreements you may have with us.
9. Modification.
   If we modify this Arbitration Agreement, you may reject that change by sending us written notice within thirty (30) days of our posting the change.
10. Enforceability.
    IF ANY OF THE TERMS OF THIS ARBITRATION AGREEMENT, INCLUDING THE CLASS ACTION AND MASS ARBITRATION WAIVER, IS DEEMED INVALID OR UNENFORCEABLE, NEITHER PARTY MAY USE ARBITRATION TO RESOLVE DISPUTES UNDER THESE TERMS AND ALL DISPUTES WILL BE RESOLVED THROUGH LITIGATION.

14. VENUE FOR LITIGATION

If the Arbitration Agreement is found to be invalid or unenforceable or does not apply to a given Dispute, or if you opt out of the Arbitration Agreement as provided in Section 13, then, unless prohibited by applicable law, the proceedings must be brought exclusively in the United States District Court for the Western District of Wisconsin or the state courts of Wisconsin located in Dane County, Wisconsin, as applicable. You agree to submit to the personal jurisdiction of each of these courts for the purpose of litigating such Disputes.

15. JURISDICTIONAL LIMITATIONS AND EXPORT COMPLIANCE

We are based in the United States. We make no representation that the Site or its Content are available or appropriate for use outside the United States or that it is available for use in locations other than the United States. You may not use the Site or the Content  in violation of any Applicable Laws including without limitation U.S. export laws and regulations.

You may not directly or indirectly export, re-export, or make the Site accessible from, any country, jurisdiction or person to which export, re-export, or release is prohibited by Applicable Law. If you choose to access the Site from locations other than the United States, you do so at your own risk and you are responsible for complying with Applicable Laws and regulations.

16. SOCIAL MEDIA AND YOUTUBE

Links to the Company’s social media pages (e.g., Facebook, X (formerly Twitter), Instagram, YouTube and LinkedIn) are included on the Site (“Social Media Pages”). Because anyone may post or tag on Social Media Pages, posts do not necessarily reflect our views. We reserve the right to remove anything from our Social Media Pages in our sole discretion. We may also take steps to block users who violate these Terms from access to our Social Media Pages.  If we follow, like, re-tweet, favorite, share, or re-post an individual's content on a third party’s Social Media Pages, that is not an endorsement of that third party or any product, service, or company they represent.

Content on this Site may include videos and other embedded content, such as YouTube videos. The Company uses the YouTube application programming interface (API) Services to allow you to access YouTube content from our Site. By accessing such content, you are agreeing to be bound by YouTube’s Terms of Service which can be found at https://www.youtube.com/t/terms.

17. SWEEPSTAKES, CONTESTS AND OTHER PROMOTIONS

From time to time, we may conduct promotions and other activities on, through or in connection with our products (“Promotions”). Each Promotion may have additional terms and/or rules or eligibility requirements which will be posted or otherwise made available to you in connection therewith in accordance with all Applicable Laws.

18. NOTICE AND ELECTRONIC COMMUNICATIONS

To You. We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site or the top of these Terms . Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

To Us. To give us notice under these Terms, you must contact us by mail addressed to Sub-Zero Group, Inc., Attn: General Counsel, 2835 Bud’s Drive, Fitchburg, WI  53719. Such notice will be effective when we receive it.

19. NO WAIVER

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a waiver of any other term or condition, and any failure of the Company to assert a right under these Terms shall not constitute a waiver of such right.

20. SEVERABILITY

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

21. ASSIGNMENT

We may assign our rights and delegate our duties under these Terms at any time to any party without notice to you. You may not assign these Terms without our prior written consent, which may be withheld in our sole discretion.

23. SURVIVAL

Any provisions of these Terms that are intended to survive termination (including any provisions regarding indemnification, limitation of liability, and dispute resolution) will continue in effect beyond any termination of these Terms.

23. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and the Company with respect to your use of the Site and its Content and supersede all prior and contemporaneous understandings, agreements, representations and warranties with respect to those topics.

24. CHANGES TO THESE TERMS

We may update these Terms from time to time in our sole discretion. All changes are effective immediately upon posting to this Site. If we make material changes to these Terms, we will post a notice at the top of these Terms, on the homepage of the Site or otherwise communicate these changes to you.

IF YOU DISAGREE WITH ANY FUTURE CHANGES TO THESE TERMS, YOU SHOULD STOP USING THE SITE.  IF YOU CONTINUE TO USE THE SITE AFTER WE HAVE POSTED UPDATED TERMS, YOU AGREE TO BE BOUND BY THE UPDATED TERMS.

25. CONTACT US:  If you have any questions about these Terms, please contact us:

By Phone:  1-800-222-7820 (Customer Service)

By Mail:  PO Box 44848, Madison, WI 53744-4848 (Customer Service)

By E-mail: [email protected]