Frequently Asked Questions - Owners
Cleaning is easy because no heat is generated to the interior surfaces; therefore, there is no baking and setting of spills or spattering. To clean the interior surfaces, including drawer sealing surfaces, wipe with a soft damp cloth. Do not use abrasive or harsh cleaners or scouring pads. For heavier soil, use mild soap; wipe clean with a soft damp cloth. Do not use any chemical oven cleaners.
Use a soft, nonabrasive stainless steel cleaner like Signature Polish (see side note) and apply with a soft lint-free cloth. To bring out the natural luster, lightly wipe the surface with a water-dampened microfiber cloth, followed with a dry microfiber cloth. All work should follow the same grain direction as the finish. Best results are obtained by keeping the cloth in continuous contact with the metal. For best results, wipe up spills and spatters as they occur and immediately after the module has cooled. If splatters are allowed to dry, they may permanently damage or stain the finish. Signature Polish can be ordered on their website at
signaturepolishonline.
Wipe the panel with a cloth dampened slightly with water only. Dry using a soft cloth. Do not scrub or use any sort of chemical cleaners.
The serial number is located underneath the microwave. There is a designated area inside the back cover of your use and care manual where you can write your model and serial number for future reference. If you have not done so, please take the time to register your Wolf product today. You may register online at
Contact and Support or by phone at 800-332-9513
It is not necessary to buy all new cookware. Any microwaveable container can be used successfully in the drawer microwave. Make sure the dish does not touch the interior walls during cooking. Recommended cookware includes; Glass ceramics, heat-resistant glass, microwave-safe plastics, microwave-safe paper plates, microwave-safe pottery, stoneware and porcelain.
Yes, residue and oils from the manufacturing process can be present when you receive your microwave. Before using your microwave for the first time, clean it thoroughly, following the recommended cleaning practices in the use and care manual for the interior, exterior and control panel.
To find an authorized parts distributor for your area, visit the
Contact and Support section of our website. Simply enter your zip code click the search arrow to get the name of the regional parts distributor for your area.