We're standing by 24/7

/~/media/images/widen/corporate/customer_serv_group_shot.jpg

Whether you’re shopping for appliances or have questions about those you already own, our Customer Care group has a reputation for service that’s as exceptional as our products. They’re based in Madison, Wisconsin, just footsteps from our factory, and are standing by to provide expert, friendly, problem-solving support.

Toll-free (800) 222-7820

Or, get quick answers online

Questions about products you're considering buying, about products you already own, we can answer it all. Search for answers below.

Local Planning & Support Resources

Fitchburg, WI (53711) Change Location

Start at a nearby Showroom

At our showroom, there's inspiration everywhere you look. Try out Sub-Zero and Wolf appliances in spectacular, full-scale kitchens. Talk with experts. And get a taste for all that your new kitchen can be.

map

Sub-Zero and Wolf Showroom Greater Chicago

  • 196 EXCHANGE BOULEVARD
  • GLENDALE HEIGHTS, IL 60139
  • (630) 872-5100
  • Details

Factory Certified Service

Experienced Servicers

Our technicians are independent professionals; handpicked, rigorously screened, and trained by Sub-Zero and Wolf. Their demanding performance standards cover product maintenance, diagnostics, repair, and customer relations. This includes our commitment to providing white-glove service while in your home.

Competitive Rates And Authentic Hardware

Factory Certified servicers provide true worry-free service at fair, competitive rates. They only use genuine Sub-Zero and Wolf parts for your appliances and have many of them on hand for a faster resolution to your appliance needs. These parts are designed and tested to ensure optimum performance and are all covered by a comprehensive one-year replacement warranty.

Service You And Your Appliances Deserve

As specialists in Sub-Zero and Wolf equipment, we appreciate the fine homes and busy lives of our customers and go out of our way to minimize disruption to your household and your schedule.

Your servicer will make sure to thoroughly explain the problem before servicing your appliance. For every service call, it is our goal to provide results that ensure your satisfaction

Additional Resources

Warranty Information

Coverage under Sub-Zero and Wolf manufacturer warranties begins on the date of your products’ original installation. The warranties apply only to products installed for normal residential use.

Sub-Zero Warranty
Sub-Zero Outdoor Warranty
Wolf Warranty
Wolf Outdoor Warranty

Parts and Accessories

Select accessories for your Sub-Zero and Wolf products are available online. For the fullest selection of factory parts – including oven grates, racks and knobs – contact a Factory Certified Parts distributor.

Accessories Store
Contact a Parts Distributor

Product Support Documentation

Find detailed documentation for the installation, use and care of Sub-Zero and Wolf products, including online copies of the manuals that shipped with your appliances.

All Product Manuals and Guides
Sub-Zero Cleaning Instructions
Where to Find Your Sub-Zero Serial Number
Wolf Cleaning Instructions
Where to Find Your Wolf Serial Number

Classes and events

Showing results near 53711, Fitchburg, WI Change Location

/~/media/images/frame%20images/vr_frame_planning_infographic.png

Bring Sub-Zero and Wolf Into Your New Kitchen

You’re dreaming of a stunning new kitchen with the best appliances, and the selection and buying process doesn't have to be complicated. We’ll walk you through the key steps and show you the way to bring home Sub-Zero and Wolf, just as we’ve done with thousands of satisfied owners before you.

View the Infographic