To find an authorized service provider in your area, visit the Contact and Support section of our website. Simply enter your zip code and click the search arrow to get a list of local service providers in your area.

To find an authorized parts distributor for your area, visit the Contact and Support section of our website. Simply enter your zip code click the search arrow to get the name of the regional parts distributor for your area.

Yes, residue and oils from the manufacturing process can be present when you receive your fryer. Before using your grill for the first time, clean it thoroughly with hot water and a mild detergent. Rinse and dry with a soft cloth. Also, allow a burn-in period of approximately 10 minutes before use. During the initial period of use, you may smell a light burning odor or see light smoke. Both these conditions are normal with a new grill module.

The serial number tag is located underneath the grill. There is a designated area inside the back cover of your use and care manual where you can write your model and serial number for future reference. If you have not done so, please take the time to register your Wolf product today. You may register online at Contact and Support or by phone at 800-332-9513

Use a soft, nonabrasive stainless steel cleaner like Signature Polish (see side note) and apply with a soft lint-free cloth. To bring out the natural luster, lightly wipe the surface with a water-dampened microfiber cloth, followed with a dry microfiber cloth. All work should follow the same grain direction as the finish. Best results are obtained by keeping the cloth in continuous contact with the metal. For best results, wipe up spills and spatters as they occur and immediately after the module has cooled. If splatters are allowed to dry, they may permanently damage or stain the finish. Signature Polish can be ordered on their website at signaturepolishonline.

Use a soft bristle brush to remove food particles from the grate. Remove all components from the grill. Soak all components, except the calrod heating element, in hot water and dish detergent. Wash thoroughly, scrubbing with a scouring pad, if needed.

During normal start-up operation, the BOTH indicator light is illuminated, meaning both the front and rear elements are energized and set at the same power level. To turn the elements on individually, touch the SELECT touch pad to choose either the front or rear element. When the FRONT indicator light is illuminated, touch the OFF ON touch pad and any power level setting for the front element. When the REAR indicator light is illuminated, touch the OFF ON touch pad and any power level setting for the rear element.