Master Your Appliances
It's all here: recipes, manuals, events, air and water filters, and answers to the most common (and uncommon) questions fielded by our Customer Care team. We’ll help you enjoy decades of dependable service from your appliances, and countless moments worth savoring in your home.
Featured Resource: Mode Simple
With MODE SIMPLE from Wolf, you'll learn how the different combinations of heat and airflow in each oven mode help you achieve delicious results every time - with any dish. Watch videos, find Wolf-tested recipes, and get tips for success from our chefs.
Featured Resource: Convection Steam Oven eBook
It's amazing, what that magical mix of steam and convection heat can do – slow cook a roast, bake crisp crusted bread and rolls, cook vegetables more nutritiously and deliciously, bring leftovers back to life. With this free downloadable book, you’ll get the tips and techniques you need to master what may be the world's most versatile oven.Use and Care Tips and Troubleshooting
Questions being asked now
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Frost on back wall of refrigerator
Frost build up can come from many sources. First, verify...
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Gas surface burner repairs
Several use and care factors can prevent gas surface burners from lighting properly. Verify...
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Sub-Zero has vacuum condenser or service flashing
If 'vacuum condenser' or 'service' flash on the control panel and temperatures are normal, first...
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Water leaking from Sub-Zero
When water is leaking the first step is to determine the original source of the water. Next...
Classes and Events
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FEATURED RESOURCE: M SERIES OVEN E-BOOK
Master the modes in your M series oven, and you’ll be able to prepare any delicious dish you can imagine, from prime rib to stone hearth-style pizza. This exciting book gives you tips, techniques and dozens of great recipes – and you can download it in time for dinner, absolutely free.
Recipes that deliver
The world has no shortage of great recipes, but when you need one that’s made to bring out the best in your Wolf appliances, we’re here for you, with dozens of recipes conceived and prepared in the Wolf kitchens (and consumed with gusto by our own employees). Sticky buns for a crowd made easy with Convection. Slow-roasted ribs in your oven. Beef tenderloin sliders on the griddle. It’s all waiting for you to enjoy.
Cleaning and Care Accessories
Here you will find select accessories to keep your Sub-Zero and Wolf appliances performing their best: water and air purification filters, coffee system care kits and more. For additional sales accessories, contact your local dealer.
The delicious advantages of dual convection
Three trays of perfectly browned chocolate chip cookies, baked in one easy batch. Could an ordinary oven do it? Not likely, unless you hover like a mother hen, adjusting the trays this way and that. But that’s just one of the culinary feats you can master with the dual convection system in every Wolf electric oven, and our Chef Coleman shows you how it’s done. The even heating, the browning, the irresistible combination of crunchy and gooey – the secret to the perfect cookie has been revealed.
Manuals and More
It's here when you need it: a complete library of use and care guides, installation guides and design specifications for current and earlier models of Sub-Zero and Wolf products.
Factory Certified Parts
Authentic Hardware
A Factory Certified Parts provider carries only genuine Sub-Zero and Wolf parts for your appliances.
Parts For The Life Of Your Product
All Sub-Zero and Wolf products are designed and tested to last for decades. We make sure that most replacement parts will be available for at least 15 years, and many for much longer.
An Extra Year Of Full Warranty
Factory Certified parts are designed and tested to ensure optimum performance and are all covered by a comprehensive one-year replacement warranty.
Factory Certified Service
Experienced Servicers
Our technicians are independent professionals; handpicked, rigorously screened, and trained by Sub-Zero and Wolf. Their demanding performance standards cover product maintenance, diagnostics, repair, and customer relations. This includes our commitment to providing white-glove service while in your home.
Competitive Rates And Authentic Hardware
Factory Certified servicers provide true worry-free service at fair, competitive rates. They only use genuine Sub-Zero and Wolf parts for your appliances and have many of them on hand for a faster resolution to your appliance needs. These parts are designed and tested to ensure optimum performance and are all covered by a comprehensive one-year replacement warranty.
Service You And Your Appliances Deserve
As specialists in Sub-Zero and Wolf equipment, we appreciate the fine homes and busy lives of our customers and go out of our way to minimize disruption to your household and your schedule.
Your servicer will make sure to thoroughly explain the problem before servicing your appliance. For every service call, it is our goal to provide results that ensure your satisfaction
GET EXPERT SUPPORT, 24/7
Whether you’re shopping for appliances or have questions about those you already own, we’ve got the resources you need. Talk direct to a customer care expert at our factory, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.
Toll-free (800) 222-7820