Frequently Asked Questions - Owners
Yes, accessories available include:
Bake stone accessory kit
- Our 16 ¾” X 14 ¾” bake stone is ¾” thick and is made of Cordierite. This kit includes the stone, bake stone rack and a pizza peel used to transfer your pizza to and from the oven with ease. Experience a whole new world of hearth baked breads and pizzas with this Wolf bake stone accessory kit.
Dehydration accessory kit
- Our dehydration kit includes 3 wire mesh dehydration racks (so dehydrated food doesn’t fall through) and an oven door wedge which allows the oven door to remain open during the dehydration process to ensure very low, slow heat which is ideal for dehydrating food. Prepare jerky and dried fruits easily and efficiently at home with this dehydration kit.
Easy glide full extension ball bearing racks
Heavy casseroles, thanksgiving turkey and pot roasts slide safely in and out of the oven with ease thanks to the easy glide full extension ball bearing racks.
Classic and platinum stainless steel finishes can be cleaned using a soft, non-abrasive stainless steel cleaner like Signature Polish. Apply with a soft 100% lint free cloth. Carbon stainless steel can be cleaned with mild soap and water. To bring out the natural luster of all three finishes, lightly wipe the surface with a water dampened microfiber cloth, followed by a dry polishing chamois. Always follow the direction of the grain, and for better results keep the cloth in continuous contact with the metal. Signature Polish can be ordered on their website at
signaturepolishonline.
No, However for best results we recommend medium- to heavy-weight pans that have a flat base, metal handle and a tight-fitting lid. It should be noted that while no specific bakeware is required, the size, shape and finish of your bakeware affects the cooking time. Food prepared with insulated bakeware will cook more slowly than food cooked in dark metal bakeware. Dark, nonstick pan coatings brown more than light, nonstick coatings.
The default self clean mode takes four hours to complete the cycle. Three hours of self cleaning followed by one hour of cool down. The E- Series wall ovens also provide adjustable self clean times, allowing you the flexibility of selecting any amount of time between 2 ½ and 4 hours, if a shorter self clean cycle is desired. The oven is heated in graduated steps to a preset high temperature. During this process, food soil is burned off, leaving some white ash residue. Set in combination with delayed start feature, cleaning of the oven can be programmed to start and stop while you sleep. For safety purposes, the door automatically locks during cleaning and unlocks when the cavity has cooled completely. Should you change your mind and stop the mode after beginning self-clean mode, the door will still remain locked until the temperature inside has cooled to below 300°F (150°C). Before beginning self clean it is important to remove all racks and rack guides. After self clean has finished and the oven is cool. Wipe out any residual ash and replace rack guides and racks.
If you open the oven door, the serial number tag is located underneath the control panel. There is a designated area inside the back cover of your use and care manual where you can write your model and serial number for future reference. If you have not done so, please take the time to register your Wolf product today. You may register online at
Contact and Support or by phone at 800-332-9513
To find an authorized service provider in your area, visit the
Contact and Support section of our website. Simply enter your zip code and click the search arrow to get a list of local service providers in your area.
The oven door should remain closed in the both broil modes. Unlike most conventional ovens Wolf ovens are specifically designed to allow for a closed door broil.
One of the factors affecting optimum cooking results is the level of rack placement in the oven. Rack position 1 is closest to the bottom and position 6 is closest to the top. When using one rack for roasting meats, place the rack in position 1, 2 or 3. When using two or three racks, separate each rack with at least one position between them.
No. Do not place cookware, aluminum foil, a bake stone or any other material on the oven floor or side walls. Doing so will cosmetically damage the porcelain but will not affect the functionality of the product. The porcelain can be replaced but is not covered under the Wolf warranty.
To find an authorized parts distributor for your area, visit the
Contact and Support section of our website. Simply enter your zip code click the search arrow to get the name of the regional parts distributor for your area.
Yes, residue and oils from the manufacturing process can be present when you receive your range. Before using your oven for the first time, clean it thoroughly with hot water and a mild detergent. Rinse and dry with a soft cloth. Next, turn the oven to convection roast mode at 500 degrees for one hour. A small amount of smoke and odor may be produced during the initial break-in period. This is normal and will pass. Once the process is complete you can jump right into enjoying your new oven or simply turn the oven off for use at a later date.
The most important step in maintaining your oven is to wipe out the interior whenever spills occur. When the oven cools, clean any splatters and spills as soon as possible. Do not allow food with a high sugar or acid content, such as milk, tomatoes, sauerkraut, fruit juices or pie filling, to remain on any porcelain surface. Resistant to most stains, but not totally impervious to damage, salt and some cooking liquids may pit and stain the porcelain surface. Always remove these spills quickly to maintain the porcelains original luster.
Yes. The adjustments will vary from recipe to recipe but a good rule of thumb is to drop the temperature 15-20 degrees and reduce cook time by 5 min for every 30 minutes of the original recipe’s directions.
The temperature probe monitors doneness by measuring the internal temperature of food without the need of opening the oven door. It’s a convenient and accurate way to achieve perfect results regardless of the type, cut or weight of the food.
Don’t worry, nothing is missing. Wolf electric ovens have a hidden bake element under the bottom of the oven. This allows for more even heat in the oven cavity as well as making the oven easier to clean.