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Sub-Zero Group Owner's App Bluetooth Disabled

Topics:

  • Bluetooth is currently disabled on mobile device.

Troubleshooting:

  1. Verify that Bluetooth is enabled on your mobile device
  2. Verify the Sub-Zero Group Owners App has Bluetooth permissions enabled
    • iOS: Go to Settings > Sub-Zero Owners Group App > ensure Bluetooth is enabled
    • Android: Go Settings > Apps > Sub-Zero Owners Group App.
      • Android 11 and below,  ensure location permissions are enabled.
      • Android 12 and up, ensure Bluetooth is enabled.
  3. Retry workflow.

Contact the Sub-Zero, Wolf, and Cove Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 

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