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Sub-Zero Group Owner's App Unable to Pair Via Bluetooth

Topics:

  • Appliance unable to establish secure Bluetooth connection
  • Mobile device not able to connect via Bluetooth

Troubleshooting:

  1. In your mobile device's settings menu, go to Bluetooth settings.
  2. Find the appliance in the known Bluetooth device list.
  3. Remove or “forget” the appliance.
  4. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  5. Retry adding appliance to account.

Contact the Sub-Zero, Wolf, and Cove Customer Care Team at CustomerService@Subzero.com, or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 

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