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Sub-Zero Group Owner's App Unable to Set Time Zone

Topics:

  • Time zone setup failed to complete
  • Pairing process will not set time zone
  • Cannot set time zone in the Sub-Zero Group Owner's App

Answer:

If the time zone setup failed during the inital pairing proccess, the time zone can still be set after the appliance is connected to the Wi-Fi network. 

Troubleshooting:

If the Sub-Zero Group Owner's App experienced an error while attempting to set the time zone:

  1. Verify the mobile device is connected to the Wi-Fi network
  2. Open the Sub-Zero Group Owner's App.
  3. Select your appliance from the home screen.
  4. Select the Settings Icon.
  5. Select Time Zone Settings. 
  6. Select local time zone.

Contact the Sub-Zero, Wolf, and Cove Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 

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