Skip to main content

Sub-Zero, Wolf, and Cove Time Zone on Connected Products


  • Set the time zone for a connected appliance
  • How connected feature affects time on oven
  • Time on a connected appliance is different than the time on an appliance that is not connected
  • Update connected time zone remotely
  • Time changing by itself
  • Connected oven shows incorrect time
  • Does the time zone in the app adjust for Daylight Saving Time?


In the Sub-Zero Group Owner's App versions 3.9.14 and higher, the time zone is selected when pairing the appliance.

  • The time zone automatically updates if the appliance is in a location that observes Daylight Saving Time. 

To see app version information:

  • For iOS:
    • To check the app version, go to Settings > Sub-Zero Group Owner's App. Version information is under the About heading. 
    • To download the latest version, go to the App Store.
  • For Android:
    • To check the app version, go to Settings > Apps > Sub-Zero Group Owner's App. Version information is at the bottom of the App Info page. 
    • To download the latest version, go to the Google Play Store.


If a product shows the wrong time after Daylight Saving Time or after initial appliance connection:

  1. Open the Sub-Zero Group Owner's App.
  2. From the list of products, select the appliance showing the wrong time.
  3. On the appliance page, tap the settings icon.
  4. Tap Time Zone.
  5. Select local time zone. The connected module time resets shortly after.

Contact the Sub-Zero, Wolf, and Cove Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 


Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.


Call us at (800) 222-7820